Subcontracted Services Partner Addendum

Last Updated: February 13, 2026

You can find the previous versions of our Subcontracted Services Partner Addendum here.

This Subcontracted Services Partner Addendum (this “Addendum”) is a Partner Addendum that is incorporated by reference and forms part of the Airtable Partner Program Agreement (“Partner Program Agreement” and collectively with the Addendum, the “Agreement”) between Formagrid Inc dba Airtable (“Airtable”) and the entity agreeing to these terms (the “Partner” and collectively with Airtable, the “parties” and each, a “party”), effective as of the date Partner agrees to this Addendum by clicking “agree” or “accept” (the “Addendum Effective Date”). The individual accepting this Addendum on behalf of Partner represents and warrants that they have the authority to bind Partner to this Addendum. Capitalized terms not otherwise defined herein shall have the meanings given to them in the Partner Program Agreement.

1. Scope, Performance of Services and Responsibilities.

1.1. Scope. This Addendum sets forth the terms and conditions pursuant to which: (a) Airtable may, from time to time, engage Partner to perform, and Partner hereby agrees to perform, custom professional services for Airtable’s designated Customers (including, without limitation, consultation and/or implementation services) (the “Professional Services”) pursuant to one or more statements of work entered into by the parties (each, an “SOW”) and/or (b) Partner shall provide and deliver substantially “off-the-shelf” professional services packages to Airtable’s Customers (each such services package, as may be modified by Airtable from time to time and as currently set forth on https://www.airtable.com/company/ps-packages, a “Professional Services Package” and collectively with the Professional Services, the “Partner Services”). If and when Airtable desires to engage Partner to deliver Professional Services Packages, Airtable shall provide Partner with a writing setting forth, without limitation, the applicable Customer, the Professional Services Package to be delivered by the Partner to such Customer, the corresponding fees payable upon delivery and completion thereof, and any other requirements, parameters or information that Airtable deems necessary or helpful for the specific engagement (each such written document issued by Airtable, an “Ordering Document” and collectively with the SOWs, the “Ordering Documents”). Each Ordering Document will form a part of and will be subject to the terms of this Addendum.

1.2. Subcontracting. Partner may not subcontract delivery of the Partner Services without the prior express written consent of Airtable. To the extent any such subcontractors are authorized by Airtable, Partner shall (i) remain directly responsible to Airtable for the acts or omissions of each subcontractor and (ii) ensure that each subcontractor is bound in writing to terms equally as protective of Airtable as the terms and conditions of this Addendum, the Agreement and the applicable Ordering Document (including, without limitation, as may be necessary to secure any rights from any such subcontractor for purposes of Section 3).

1.3. Account Engagement, Review & Reporting. Partner and Airtable will, at periodic intervals if requested by Airtable, hold an account review meeting to develop and review Partner Services that are contemplated to be performed in the next six months and/or to review previously delivered Partner Services. Without limiting the generality of the foregoing:

  1. Partner shall effectively, efficiently and successfully host and execute the following meetings (at such times and locations requested by the applicable Customer and/or Airtable):

    1. “Kick-off” meetings with each Customer for the purpose of establishing mutually agreed upon (as between Customer and Partner) timelines, roles and responsibilities for the Partner Services, as applicable;

    2. At least two (2) “adoption check in” meetings with each Customer—one seven (7) days and the other 14 days—after such Customer’s acceptance of the applicable Partner Services for the purpose of assessing the Customer’s end users’ utilization, engagement and proficiency with Airtable’s products and services.

    3. Alignment and mobilization meetings with Airtable for the purpose of establishing roles and responsibilities (as between Partner and Airtable), evaluating Customers’ use cases, establishing goals and corresponding timelines and defining what constitutes positive business outcomes (in the context of Airtable’s products and services) for the applicable Customer.

    4. Design workshop meetings with Customers for the purpose of developing a comprehensive and user-centric design for the implementation of Airtable’s products and services by, among other things, defining data structures, workflows, user requirements, and integrations.

    5. Closeout meetings with Customers for the purpose of determining whether each Customer’s instance of Airtable’s products and services are transitioned to a live production environment in accordance with the terms of the Agreement and the specifications for the applicable Partner Services. 

  2. Partner shall provide Airtable with (a) weekly written reports (in the form, and including the content, requested by Airtable) setting forth the status of Partner’s the Partner Services, as applicable and (b) monthly written reports (in the form, and including the content, requested by Airtable) setting forth the number of hours expended by Partner personnel in connection with providing the Partner Services and such additional information requested by Airtable from time to time.

  3. Partner shall provide Airtable with written documentation evidencing each Customer’s written acceptance of the applicable Partner Services.

1.4. Quality Requirements. Partner will ensure that it satisfies all Customer Quality Requirements (as defined below) set forth in an Ordering Document or otherwise required by Airtable in connection with Partner’s performance of Partner Services. “Customer Quality Requirements” means all performance metrics and requirements applicable to the subject Partner Services, including without limitation, requirements pertaining to accreditation, services capabilities, revenues and customer satisfaction scores. Unless otherwise approved by Airtable in writing, Partner shall be required to obtain a customer satisfaction (or “CSAT”) score of no less than 4.6 (out of 5) (“Minimum CSAT Score”) from each Customer to remain a part of Airtable’s Partner Program; failure to obtain the Minimum CSAT Score is hereby deemed a material and uncurable breach of the Agreement.

2. Rights and Responsibilities.

2.1. Designated Contacts. Each party will designate in each Ordering Document an individual who will be the primary point of contact between the parties for all matters relating to the services thereunder (the “Primary Contact”). A party may designate a new Primary Contact by written notice (email to suffice) to the other party.

2.2. Relationship of the Parties. Partner shall provide the Service Partner Services as an independent contractor, and is not an employee, agent, joint venturer, or partner of Airtable. Neither party has the authority to bind or act on behalf of the other party in any capacity or circumstance whether by contract or otherwise. Partner acknowledges and agrees that its personnel are not eligible for or entitled to receive any compensation, benefits, or other incidents of employment that Airtable makes available to its employees. Partner is solely responsible for all taxes, expenses, withholdings, and other similar statutory obligations arising out of the relationship between Partner and its personnel and performance of Partner Services by such personnel.

2.3. Warranty. Partner represents, warrants and covenants for the Term and for any survival periods thereafter that Partner Services: (a) will be delivered and performed in a good and workmanlike manner consistent with the highest industry standards and in compliance with all applicable laws and obligations under the Agreement; (b) will incorporate the applicable Customer’s design specifications, ensuring that all data structures, workflows, and integrations are accurately implemented; and (c) will not violate or infringe upon the rights of any third party; without limiting the generality of the foregoing, none of the Partner Services will (i) infringe upon, misappropriate, or violate any patents, trademarks, copyrights, trade secrets or other intellectual property right of any person or entity, or (ii) violate any applicable law, including without limitation, right of privacy or the right of publicity of any person or entity. Partner shall, at no additional charge, support each Customer (in accordance with such Customer’s requirements) with such Customer’s user acceptance testing of Airtable’s products and services. Partner will, without charge, correct any non-conformity, defect or malfunction in the delivery or performance of Partner Services reported by Airtable or the applicable Airtable Customer within ten (10) days of receipt of notice thereof (or such other period as reasonably designated by Airtable in writing), or if Partner is unable to correct such non-conformity within such period, then Airtable may immediately terminate the applicable Ordering Document, and Partner will  refund to Airtable any and all fees paid for the corresponding services within ten (10) days of termination.  The remedies set forth in this Section 2.3 shall be non-exclusive.

3. Proprietary Rights.

3.1. Background IP. To the extent, under the applicable Ordering Document, either party provides the other party with any documentation, templates, or other materials that are owned or controlled by such party (“Background IP”), such party hereby grants the other party a limited, non-exclusive, non-transferable, non-sublicensable license to use such Background IP provided by such party to the extent necessary for such other party to perform its obligations under the applicable Ordering Document.

3.2. Deliverables. With respect to any designs, materials, or other deliverables that are required to be provided to a Customer or Airtable under the applicable Ordering Document (collectively, “Deliverables”), Partner hereby assigns all right, title, and interest in and to such Deliverables to Airtable. To the extent any Partner Background IP is incorporated in, or reasonably necessary to use, any Deliverables, Partner hereby grants to Airtable a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, sublicensable right and license to exploit and exercise such Background IP in support of Airtable’s exercise or exploitation of the Deliverables (including any modifications, improvements, and derivatives thereof).

4. Security

4.1. Security Obligations. Partner represents, warrants and covenants that it will adhere to all data security and business control and information protection policies, standards, obligations, and guidelines as may be provided by Airtable from time to time or as specified in the applicable Ordering Document.

4.2. Access to Customer Systems. Access, if any, to any Customer data, information, software, hardware, or systems utilized or made available by Customer (“Customer Systems”) to Partner is granted solely to allow Partner to deliver the Partner Services and is limited to those specific Customer Systems, time periods, and personnel as are separately designated in the applicable Ordering Document or otherwise by Customer.  In connection with access to Customer Systems, Partner will comply with all data security and business control and information protection policies, standards, obligations, and guidelines as may be provided by Customer.  Partner will not use Customer Systems during other time periods or by individuals not authorized by Customer.  Any other use of any Customer System is expressly prohibited.  Partner shall not store any Customer data on Partner’s own systems or devices.  Without limiting the foregoing, Partner warrants that it has adequate security measures in place to comply with the above obligations and to ensure that its access to Customer Systems will not impair the integrity and availability of any Customer Systems.  To the extent Partner is granted access to Customer facilities, Partner will comply with any safety, control, protection, and other policies and guidelines as Customer may provide and will be solely liable for its acts or omissions while at any site, including without limitation those resulting in personal injury or property damage.

5. Indemnification

Partner will defend, indemnify, and hold harmless Airtable, its officers, directors, employees, sublicensees, customers, and agents from and against any and all claim, suit, action, allegation, charge, or investigation, in each case brought by a third party, governmental authority, or industry body (“Actions”) and all related losses, liabilities, damages, expenses, and costs (including attorneys’ fees and court costs) arising from or relating to: (a) any breach or alleged breach of any representation, warranty, or other provision of this Addendum by Partner; (b) any infringement or alleged infringement by Partner, the Partner Services, or any Deliverable of any third-party intellectual property rights; or (c) any personal injury or property damage caused by the negligence or willful misconduct of Partner (including its employees, vendors or subcontractors).  Airtable will give Partner written notice of any such action, and Airtable has the right to participate in the defense of any such Action at its expense.  In no event will Partner settle any Action without Airtable’s prior written consent (which consent will not be unreasonably withheld).  From the date of written notice from Airtable to Partner of any such Action, Airtable will have the right to withhold from any payments due to Partner under this Addendum the amount of any defense costs, plus additional reasonable amounts, as security for Partner’s obligations under this Section 5.

6. Limitation of Liability

BREACH OF SECTION 4 OR 5 WILL NOT BE SUBJECT TO ANY LIMITATIONS OF LIABILITY, INCLUDING WITHOUT LIMITATION THE LIMITATIONS OF LIABILITY IN THE PARTNER PROGRAM AGREEMENT.

7. Insurance Requirements.

7.1. Partner, at its own cost and expense, will procure and maintain in force during the Term occurrence-based insurance with insurance companies that maintain an A.M. Best Rating of A-:Vii or greater and with at least the following coverages; provided, that the insurance required under Section 7.1.1 may be “claims made” insurance (in lieu of occurrence-based):

  1. Liability Insurance/Errors and Omissions Insurance coverage, including Cyber, Personal Injury and Contractual Liability and without exclusions for intellectual property, that provides coverage for Partner and Airtable in a minimum amount of one million dollars (US $1,000,000);

  2. Commercial General Liability insurance covering bodily injury and property damage, including Contractual Liability, Personal Injury, Employer’s Liability, Products and Completed Operations, with minimum limits of at least one million dollars (US $1,000,000) for any claim arising out of a single occurrence; and

  3. Worker’s Compensation insurance coverage adequate to comply with all statutory, governmental and local requirements covering all persons employed by Partner, and Employer’s Liability).

7.2. The minimum limits required under Section 7.1 may be satisfied through a combination of primary and umbrella liability policies, so long as total limits provided under those policies are not less than the stated limits required. Partner will cause Airtable to be named as an additional insured on all such policies (excluding the Worker’s Compensation policy).  Upon Airtable’s request, Partner will provide to Airtable copies of certificates of insurance evidencing such coverage, and naming Airtable as an additional insured, within ten days after Airtable’s request.  All insurance policies required to be maintained (i) will be primary and will not require contribution from any coverage maintained by Airtable or its Customers, and (ii) will include a waiver of subrogation or recovery against Airtable. Partner will be financially responsible for any deductibles, retentions, self-insurance, co-insurance, premiums, and claims or losses in excess of required insurance limits. 

8. Fees, Expenses, and Payment Terms.

8.1. Fees. Unless otherwise specified in an Ordering Document, Partner shall only invoice Airtable for fees upon the completion of all Partner Services related to such fees and the acceptance of such Partner Services by the applicable Customer. Unless otherwise specified in an Ordering Document,  all  payments are due in U.S. Dollars within sixty (60) days of Airtable’s receipt of an undisputed invoice. Airtable may withhold amounts disputed in good faith while the parties attempt to resolve the dispute, and this will not constitute a breach. Partner will issue invoices in accordance with the payment schedule set forth in the applicable Ordering Document; provided Partner will not invoice Airtable for any Partner Services (and Airtable will not incur any fees) until Airtable notifies Partner in writing that the Partner Services have been successfully delivered, performed and completed in accordance with the applicable Ordering Document and otherwise so as to enable Airtable to use the Partner Services as contemplated in this Addendum and the applicable Ordering Document. Partner acknowledges that this Section 8 sets forth the only compensation that Partner is entitled to receive in exchange for delivery and performance of the Partner Services and that Partner shall not be entitled to any other payments, reimbursements, royalties or consideration of any kind.

8.2. Expenses. To the extent applicable and unless otherwise specified in the applicable Ordering Document, upon invoice from Partner, Airtable will reimburse Partner for all reasonable expenses incurred by Partner while performing the Partner Services, including without limitation, transportation services, lodging, and meal and out-of-pocket expenses related to the provision of the Partner Services; provided, that such expense were approved by Airtable in writing prior to being incurred. Partner will include detailed documentation of all such expenses with each related invoice.

9. Term and Termination.

9.1. Term. This Addendum shall become effective as of the Addendum Effective Date and shall continue until terminated as set forth below (as applicable, the “Term”).

9.2. Termination of Addendum. Either party may terminate this Addendum as set forth in Section 7.2 of the Partner Program Agreement.

9.3. Effect of Termination. Termination shall not relieve Airtable of its payment obligations, and those provisions that by their nature should survive such termination will survive, including terms and conditions relating to limitations of liability. Notwithstanding anything to the contrary, any Ordering Documents that are active at the time this Addendum or the Agreement expires or is terminated shall continue through the remainder of the applicable Ordering Document, subject to all the terms of this Addendum, provided that either party may terminate an Ordering Document if the other party materially breaches such Ordering Document and fails to cure such breach within thirty (30) days after receipt of written notice thereof.

10. Modifications.

Airtable may modify this Addendum in accordance with Section 11.9 of the Partner Program Agreement.