Airtable Subprocessors
Last Updated: August 14, 2023
Airtable currently uses subprocessors to provide core infrastructure and other services. Prior to engaging any subprocessor, Airtable evaluates their privacy, security, and confidentiality practices and executes an agreement with the subprocessor governing applicable privacy and security obligations, including an appropriate data transfer mechanism where required.
Third Parties
Core Infrastructure Subprocessors
Airtable may use the following subprocessors for hosting customer data and providing or supporting the core infrastructure that helps deliver the Airtable services:
Entity | Description/Purpose | Countries |
Amazon Web Services, Inc. | Cloud infrastructure | USA |
Box, Inc. | Attachment previews | USA |
Filestack, Inc. | Attachment uploads | USA |
Mailgun Technologies, Inc. | Transactional email | USA |
Twilio, Inc. | Two-factor authentication | USA |
Tray.io, Inc. | Support for Airtable’s automation functionality | USA |
Other Third-Party Subprocessors
Airtable may use the following subprocessors to perform other service functions:
| Entity | Description/Purpose | Countries |
| CloudPlus, Inc. | Customer support, professional services | USA |
| Gong.io, Inc. | Video conferencing, call recording | USA, Germany |
| OpenAI, LLC* | Artificial intelligence provider | USA |
| PartnerHero, Inc. | Customer support services | USA, Germany, Honduras, Romania, Philippines |
| Salesforce.com, Inc. | Customer support services | USA |
| Solvvy, Inc. | Customer support services | USA |
| Zoom Video Communications, Inc. | Video conferencing, call recording | USA |
*Only for customers using Airtable AI .
Affiliates
Depending on the geographic location of a customer, or its permitted users, and the nature of the services provided, Airtable may engage one or more of its affiliates as subprocessors to deliver some or all of the services offered. Such affiliates currently include:
| Entity | Description/Purpose | Countries |
| Formagrid Canada Ltd. | Airtable subsidiary | Canada |
| Formagrid UK Ltd. | Airtable subsidiary | United Kingdom |
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